Ryan Parkes, having joined MSA in 2005 as an office assistant, has worked his way through the ranks in MSA’s Administrative Department. He became the firm’s Contract Administrator in 2010, managing all aspects of the firm’s proposal and contracting functions. During his role as Contract Administrator, he displayed strengths in office-wide technology and improved systems. His creative thinking ability coupled with his knowledge and proficiency in IT services, communication, and interpersonal skills made him a natural fit for his current role as MSA’s Business Operations Specialist. Mr. Parkes works to ensure MSA’s seamless business operations, providing technical support and training for computer system users, identification and resolution of operational problems, and maintenance of systems and equipment. In addition, he maintains the firm’s website and plays a key role in the marketing aspects of the firm. MSA’s creative technical edge, efficiency of systems, and creative image is due in large part to his diligent pursuit of the latest in business solutions and marketing.